Q : How much should I pay up front in order to book the room?
A : If you want to book the room before signing the contract, you can deposit 5000 THB to reserve the room but in the case that you cancel the reservation, the company holds the right to keep the deposit.
 

Q: How much is the initial payment? How much is the deposit?

A: Long-term contract

• Reservation fee: 5,000 THB
  (If you only inquire without reserving, the room may not be available on the move-in date.)

• Contract signing payment: Total equal to 3 months

  • 1 month advance rent

  • 2 months security deposit
    (The 5,000 THB reservation fee will be deducted from this amount.)

• Billing: Issued at the end of every month

  • Pay water & electricity for the current month

  • Pay rent for the following month

• Deposit: Fully refundable upon move-out (subject to conditions).

A: Short-term contract

• Reservation fee: 5,000 THB

• Contract signing payment:

  • 1 month advance rent

  • 10,000 THB security deposit
    (The 5,000 THB reservation fee will be deducted.)

• Billing: Issued at the end of every month

  • Pay water & electricity for the current month

  • Pay rent for the following month

• Deposit: Refundable upon move-out.

Q : What other monthly fees are there? 
A : Required monthly payments : rental costs, water utility bill, electric utility bill
     Additional and optional monthly payments : parking fees, internet billing, TV rental, refrigerator rental
​

Q: What payment methods are available?
A: We accept bank transfer.

• Thai customers can transfer via a Thai bank account.

• For international customers, we recommend Western Union or Wise.

​

Q: Can you issue a booking confirmation document? Can it be used for visa extension?
A: Yes. We can provide a booking confirmation letter.
For foreign guests who need accommodation documents for visa extension, you may bring the official immigration form for us to sign and certify.

​

Q: Can you register TM30 (Immigration notification)?
A: Yes. Guests can send a copy of their passport, and we will register TM30 according to the actual stay.

 

Q: Can you issue a tax invoice for company expenses?
A: Yes. We can issue a tax invoice/receipt for expense claims. Prices shown on the website are excluding VAT.

Q : When can I survey the room if I am interested?
A : Our office opens 9.00-18.00 every day except for Thai holidays. For certainty of our open hours, please call +662-332-4890 for room availability. 
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Q : How much is the down payment?
A : The down payment will include a deposit of one month worth of rent, the current month's rent, and a future month's rent. Total down payment is three months worth of rent.   
​
Q : How much are the water and electric utility bills?
A : Water utility bill 18 THB + Water supply service fee 2 THB = 20 THB/unit

     Electric utility bill 5 THB + Electricity supply service fee 3 THB = 8 THB/unit
​
Q : Is there parking space available?
A : Our apartment has parking space available for rent for 800 THB per month. 
​
Q : Are there swimming pools and a fitness gym available?
A : Our apartment does not have these facilities, but nearby are many places that have Muay Thai, yoga classes, and fitness centers.
​
Q : Is there laundry service? 
A : We have a laundry service, coin operated washing machines, and drying machines. 
​
Q : How much does it cost to take a motorcycle taxi from BTS Onnut to the apartment?
A : It will cost 15 THB if rented from Tesco Lotus Onnut. Tell the driver to take you to "Golden House."
​
Q : Are pets allowed?
A : No pets are allowed. 
​
Q : Is there any hot water for showers?
A : Yes
​
Q : Are there air conditioners available?
A : Yes​

Q: Is laundry service available?
A: The apartment provides coin-operated washing machines and dryers.
We do not provide laundry service directly, but there is a housekeeper in the building who offers laundry service, and nearby laundry shops are available. Please contact reception for assistance.

Q : Is there a security system in place and what does it include?
A : A key card is required to enter the apartment, security cameras are operating on every floor, and a security guard is keeping watch 24/7. 

Q: What is the internet speed?
A: Free internet at 90 Mbps.
 

Q: Can I install my own private high-speed internet?
A: Yes, you may install your own internet.

• Self-arranged installation requires a 2,000 THB building drilling/installation fee.

• If the building arranges installation, it is available for yearly contracts only.

Q: What is included in a standard room (long-term contract 6–12 months)?
A:

• Basic furniture: Bed, mattress, wardrobe, work desk, chair

• Basic appliances: Air-conditioner, water heater

Q: What is included in a standard room (short-term contract 1–5 months)?
A:

• Basic furniture: Bed, mattress, wardrobe, work desk, chair

• Basic appliances: Air-conditioner, water heater

• Additional items (included for short-term stays): TV, refrigerator, microwave, electric kettle, tableware set, bedding set, cooking equipment, soap, and shampoo
   

Q: What are the average monthly water and electricity costs?
A:

• Water: For 1–2 persons, average usage is usually under 10 units (20 THB/unit)

• Electricity: If using air-conditioning mainly at night at 25°C

  • Summer: approximately 250–400 units/month (8 THB/unit)

  • Winter: approximately 150–300 units/month (8 THB/unit)

Tip: Using a fan together with the air-conditioner helps cool the room faster without lowering the temperature too much, which can significantly reduce electricity costs.
 

Q: How can I make a reservation?
A:

• Line Official Account: @goldenhouse (fastest response)

• Phone: +66(0)2-332-4890 (9:00 AM – 6:00 PM), +66(0)83-4565238, +66(0)93-5655193

• Email: goldenhouseatsuk50@gmail.com